Communication

Communication is the single most important factor affecting project success. As such, Lakeside Technologies strives for effective, efficient communication in all aspects of the business relationship. For software development projects, this means making the client and the development part of the same team, then ensuring continuous, fluent communication across the board.

A good communication process, supported by a good set of tools, enables Lakeside Technologies to manage and communicate expectations clearly and unambiguously to its clients. This system includes all necessary activities and procedures that are required to establish a productive communication environment:

• Project kick-off meetings
• Regular project status reports and feedback
• Regular telephone conferences (conference calls)
• Daily status check-ins prior to major releases

Lakeside Technologies utilizes the following tools to ensure that information flows in all directions freely and transparently between all parties involved in the project:

• Weekly Status Reports
• Centralized Repository of Project Documents
• Web based Issue Management

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